Eligibility Assessments
Consistent, transparent assessment of housing applications
Keyholder automates the administrative tasks involved in eligibility assessment — collecting information consistently, checking completeness and presenting a complete applicant profile so housing teams can make informed, fair decisions efficiently.

The Challenge of Eligibility Assessment
Assessing eligibility is one of the most important and time-consuming parts of the housing application process. Housing providers must review household composition, income levels, affordability requirements and supporting documentation to determine whether applicants meet scheme criteria. Without structured digital workflows, this process is prone to inconsistency, incomplete submissions and administrative bottlenecks that slow down decisions and create risk.
Scheme-Specific Assessment Criteria
Keyholder supports eligibility assessment across the full range of Irish housing programmes
Cost Rental
Household income and affordability assessed against Affordable Housing Act requirements.
Affordable Housing
Income, household composition and eligibility assessed for affordable purchase and rental schemes.
Differential Rent
Household income reviewed and rent levels assessed consistently across tenancies.
Social Housing
Eligibility assessed against local authority and approved housing body criteria.
Approved Housing Bodies
Structured assessment workflows tailored to AHB scheme requirements.
Build-to-Rent
Applicant verification and eligibility checks for institutional rental portfolios.
The Assessment Process
A structured workflow that reduces administration and improves consistency
Application Submitted
Applicant completes structured form ensuring all required information is captured.
Completeness Check
Platform flags missing documents and prompts applicant before assessment begins.
Evidence Organised
All supporting documents gathered into a complete applicant profile for the assessment team.
Criteria Assessment
Application assessed against scheme-specific eligibility criteria in a structured workflow.
Decision Recorded
Assessment outcome recorded with supporting rationale and evidence.
Applicant Notified
Outcome communicated to applicant with next steps clearly explained.
What Keyholder Provides
Tools to reduce administrative effort, improve consistency and help providers make informed decisions while maintaining fairness and transparency across all applications.
Structured Digital Workflows
Applicants submit information through structured online forms, ensuring required data and documentation are collected consistently from the outset.
Automated Completeness Checks
The platform identifies missing information before applications reach the assessment team, reducing back-and-forth and speeding up the review process.
Scheme-Specific Assessment Criteria
Support for Cost Rental, Affordable Housing, Differential Rent and other housing programme criteria — each assessed consistently against defined rules.
Complete Applicant Profiles
Assessment teams receive a complete applicant profile with all supporting evidence organised and available for review in a single place.
Income & Affordability Assessment
Assess payslips, social welfare documentation and bank statements to determine household income and affordability against scheme thresholds.
Decision Records
Every assessment decision is recorded with supporting rationale, creating a transparent and auditable record for compliance and governance.

Ready to Improve Your Assessment Process?
See how Keyholder helps housing teams assess eligibility consistently, efficiently and with complete confidence in the audit trail.
Book a Demo