Workflow

Eligibility Assessments

Consistent, transparent assessment of housing applications

Keyholder automates the administrative tasks involved in eligibility assessment — collecting information consistently, checking completeness and presenting a complete applicant profile so housing teams can make informed, fair decisions efficiently.

Eligibility assessment platform

The Challenge of Eligibility Assessment

Assessing eligibility is one of the most important and time-consuming parts of the housing application process. Housing providers must review household composition, income levels, affordability requirements and supporting documentation to determine whether applicants meet scheme criteria. Without structured digital workflows, this process is prone to inconsistency, incomplete submissions and administrative bottlenecks that slow down decisions and create risk.

Scheme-Specific Assessment Criteria

Keyholder supports eligibility assessment across the full range of Irish housing programmes

Cost Rental

Household income and affordability assessed against Affordable Housing Act requirements.

Affordable Housing

Income, household composition and eligibility assessed for affordable purchase and rental schemes.

Differential Rent

Household income reviewed and rent levels assessed consistently across tenancies.

Social Housing

Eligibility assessed against local authority and approved housing body criteria.

Approved Housing Bodies

Structured assessment workflows tailored to AHB scheme requirements.

Build-to-Rent

Applicant verification and eligibility checks for institutional rental portfolios.

The Assessment Process

A structured workflow that reduces administration and improves consistency

01

Application Submitted

Applicant completes structured form ensuring all required information is captured.

02

Completeness Check

Platform flags missing documents and prompts applicant before assessment begins.

03

Evidence Organised

All supporting documents gathered into a complete applicant profile for the assessment team.

04

Criteria Assessment

Application assessed against scheme-specific eligibility criteria in a structured workflow.

05

Decision Recorded

Assessment outcome recorded with supporting rationale and evidence.

06

Applicant Notified

Outcome communicated to applicant with next steps clearly explained.

What Keyholder Provides

Tools to reduce administrative effort, improve consistency and help providers make informed decisions while maintaining fairness and transparency across all applications.

Structured Digital Workflows

Applicants submit information through structured online forms, ensuring required data and documentation are collected consistently from the outset.

Automated Completeness Checks

The platform identifies missing information before applications reach the assessment team, reducing back-and-forth and speeding up the review process.

Scheme-Specific Assessment Criteria

Support for Cost Rental, Affordable Housing, Differential Rent and other housing programme criteria — each assessed consistently against defined rules.

Complete Applicant Profiles

Assessment teams receive a complete applicant profile with all supporting evidence organised and available for review in a single place.

Income & Affordability Assessment

Assess payslips, social welfare documentation and bank statements to determine household income and affordability against scheme thresholds.

Decision Records

Every assessment decision is recorded with supporting rationale, creating a transparent and auditable record for compliance and governance.

Consistent eligibility assessment

Ready to Improve Your Assessment Process?

See how Keyholder helps housing teams assess eligibility consistently, efficiently and with complete confidence in the audit trail.

Book a Demo