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Cost Rental administration

Manage the Cost Rental journey from application and household evidence through eligibility review, random selection or allocation, and tenancy onboarding. Keep scheme requirements and applicant communications connected throughout.

Allocation illustration · example scheme criteria and recorded outcomes, not a live random selection result

Allocation workflow and decision record illustration

Allocation illustration · example scheme criteria and recorded outcomes, not a live random selection result

The Cost Rental application journey

Cost Rental housing provides a pathway to secure, affordable homes across Ireland. Housing providers need to assess household composition, income limits and affordability consistently against the applicable scheme criteria and Affordable Housing Act requirements.

  1. Application and household details

    Applicants apply online from their device, supply household details and eligibility declarations, and upload supporting documents.

  2. Income verification and eligibility review

    Review payslips, social welfare documentation and bank statements. Assess household income, composition and affordability against the scheme’s criteria, with further review where evidence needs clarification.

  3. Random selection and allocation

    Where applicable, run an auditable random selection across eligible applicants. Record shortlisting and allocation outcomes with the assessment that preceded them.

  4. Communication and tenancy onboarding

    Notify applicants of the outcome and progress successful applications to digital tenancy sign-up, document storage and compliance records.

Real Keyholder screen · example income-document requirements, including payslip count, frequency and age

Document requirements

Real Keyholder screen · example income-document requirements, including payslip count, frequency and age

Set the evidence requirements for the scheme

Request the income documentation, identity evidence and declarations needed for assessment. Configure document requirements so applicants know what to supply and reviewers can see what is missing.

Keep document collection separate from the eligibility decision. Evidence informs the assessment; the applicable income limits, household composition and affordability rules determine what needs to be reviewed.

Keep applicants informed and decisions traceable

Applicants can follow their application status online. Status updates, document requests and decision notifications make the next step clear without separating communications from the application.

Assessment history
Maintain the evidence, assessment decisions and reviewer rationale for each application.
Random selection and allocation reporting
Keep a record of the applicable process and the resulting allocation outcome.
Tenancy sign-up
Retain the digital agreement and completion record as the application progresses to onboarding.

Choose what works for you. Change your mind at any time.