Signatures & approvals
Collect signatures and keep approval records with the documents and application they belong to.
Explore signaturesThe Keyholder platform
Collect applications, verify people and evidence, assess eligibility and keep a record of each decision.
Applications & forms
Give people a clear application journey and your team a structured record. Bring questions, supporting documents and communications into the same process.
- Configure questions around your requirements
- Collect information and documents together
- Track an application through review and decision
Identity & verification
Bring identity and document verification into the application journey. See what has been provided, what has been checked and where your team needs to take a closer look.
- Connect identity and supporting information
- Review document-check results in context
- Ask for missing or replacement evidence
Documents & evidence
Define the evidence needed for a process before applications arrive. Set document types, reporting periods and recency requirements so applicants and reviewers know what is expected.
- Configure document-specific requirements
- Set periods and recency for supporting evidence
- Keep documents connected to each application
Eligibility & decisioning
Bring your eligibility requirements into a structured assessment. Connect the evidence to your rules, surface exceptions for review and keep the reason behind an outcome.
- Configure eligibility and assessment criteria
- Bring exceptions to the right reviewer
- Preserve the supporting evidence and decision record
Audit & visibility
A decision is only part of the story. Keep the application, supporting evidence and reviewer actions connected so your team can return to the record when questions arise.
- Maintain a history of actions and decisions
- Keep evidence available for review
- Support internal oversight and accountability
Approvals, review and workflow configuration
Human review
Keep your team involved where judgement is needed, with the evidence available in the same record.
Assessment & reviewConnected workflows
Configure the forms, evidence requirements and review steps used to move an application through to a recorded outcome.
Application workflowsAccess controls and audit trails
Keep sensitive information controlled and the evidence behind an outcome easy to review.
Explore security & compliance
Controlled access
Role-based permissions help your team access the information relevant to their work.
A traceable record
Keep supporting evidence, reviewer actions and decisions connected to each application.
Responsible data handling
Structured document management supports your organisation’s data protection responsibilities.