Identity verification in Ireland.
Request identity, employment, income and supporting evidence in one application workflow. Keep the evidence, check results and reviewer’s decision connected to the same person.
What the checks coverWhat each identity check covers.
Identity verification can involve different types of evidence and checks. Their results answer different questions.
- Identity documents
- Request proof of identity and review the document supplied. A document check can flag an unsuitable file; it is not, by itself, confirmation from an issuing authority.
- Extracted information
- Use information read from supported documents as part of the review. Extracted names, dates or amounts still need to be considered alongside the source and the application.
- Face and liveness checks
- These are separate from document recognition or data extraction. Confirm whether they are available and enabled for your workflow, and what the result covers.
- External or database checks
- Availability depends on the particular check and source. Only a check explicitly using an external database or issuing authority should be described as that type of validation.
Address, employment and income evidence.
Identity is one part of an application. Irish organisations may also need to establish address, residency, employment or household circumstances.
Request only the evidence relevant to the process. Keep it available for eligibility, affordability or other assessment, with a record of the review.
- Address & residency evidence
- Collect and review the evidence needed to establish address, residency or household circumstances.
- Employment
- Request employment information and supporting evidence as part of a structured workflow.
- Income
- Capture income evidence for eligibility, affordability or assessment rules. The document check and the eligibility result remain distinct.
- Supporting documents
- Request documents when they are relevant, rather than asking everyone for the same evidence.
Keep verification inside the application.
The request, evidence, result and decision belong to the same case. Reviewers can consider the result in context and follow up when something needs attention.
Request the evidence
Give the applicant clear requirements as part of their digital application.
Review the result
Consider the supplied document and the checks available for that workflow. Request replacement evidence where needed.
Record the decision
Keep reviewer actions and the resulting outcome with the evidence that informed them.