Documents & Evidence

Make evidence part of the process, not an attachment to it

Keyholder helps organisations collect supporting documents in context, review them consistently and keep the evidence connected to the application, assessment or decision it supports.

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Evidence requests

Ask for the right document at the right point in the process, including follow-up requests where evidence is missing or unclear.

Secure uploads

Give applicants and participants a simple place to provide supporting material from any device.

Structured review

Keep reviewer actions, notes and status changes tied to the evidence being assessed.

Reusable rules

Make evidence requirements conditional on answers, household circumstances, scheme rules or the type of application.

Decision context

Keep the supporting material beside the policy rule or assessment it informed.

Audit history

Retain a clear record of what was requested, what was supplied and what happened next.

From Request to Resolution

01

Ask

Trigger the evidence request from the workflow.

02

Receive

Let the person upload securely without email chains.

03

Review

Assess the evidence and record the outcome.

04

Use

Feed the verified information into the next rule, decision or approval.